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Job Description

Ref : FIN01

Title: Part Time Head Of Finance

Salary: Salary dependent on experience

Location: The New Croft, Chalkstone Way, Haverhill, CB9 0BW

Hours: 21 Hours a Week

Working Location: The New Croft, Chalkstone Way, Haverhill, CB9 0BW

Job Role: The Head of Finance will be responsible for overseeing all day-to-day financial aspects of The New Croft. The role will include overseeing and finalising the production of financial management information, sales ledger and purchase ledger, leading on the production of budgets, working closely with the Chief Executive Officer to ensure the financial health of the organization including the development of strategies and plans to support the financial goals of the facility.

The Head of Finance will be an integral part of the team who will work closely with the Chief Executive Officer to provide a stable and flexible finance function to support the facility at an exciting time of growth and development.

Role Objectives:

  • Manage and oversee the daily finances.
  • Monitor and analyse financial data for decision making purposes.
  • Develop and implement financial controls and processes.
  • Prepare monthly financial reports including profit and loss reports, balance sheets, fixed asset register.
  • Continuous monitoring of actual spend against budget, advising on areas that may need specific attention.
  • Preparation of annual budgets.
  • Monthly online VAT returns.
  • Monthly PAYE payments.
  • Other Ad hoc tasks including but not limited to customer invoicing, weekly payment runs, raising and coding of purchase ledger invoices onto the finance system.

Person Specification

Key Skills and Experience Required – Mandatory

  • Excellent communication skills (Both verbal and written).
  • Excellent IT skills including Excel.
  • AAT qualified.
  • Studying towards a professional financial qualification (ACA, CIMA, ACCA).
  • Numerical analysis skills.
  • Be a team player, with the confidence to lead, motivate and influence.
  • Highly organised with the ability to prioritise, plan, organise and manage your own workload.

Key Skills and Experience Required – Desirable

  • Experience with Accounting software Sage would be beneficial.
  • Previous experience within a similar role.
  • Team leadership experience.

If you feel you demonstrate the necessary skills and attributes required to fulfil the criteria for the vacancy, we will welcome your application.

Should you wish to apply, please email your CV with a covering letter explaining why you are suitable for this role to peterbetts@thenewcroft.co.uk  by Tuesday 1st October 2024.

Successful applicants will be contacted via phone or email by Friday 4th October. Should you  not receive any correspondence from us on this date, this will mean that unfortunately you have not been selected for interview.

If you have any questions regarding the role, please email peterbetts@thenewcroft.co.uk  or phone 07539 229114.

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Job Description

Ref: OP01

Title: Operations Manager

Salary: Competitive budget and package (email salary expectations with CV & Cover letter).

 Hours: Full Time (Flexible working required including evening & weekends)

 Working Location: The New Croft, Chalkstone Way, Haverhill, CB9 0BW

 Line Manager: CEO

Purpose of post: We are seeking an experienced and dynamic Operations Manager to oversee the daily operations of The New Croft facility. The ideal candidate will be responsible for ensuring the smooth and efficient running of all activities, leading and managing staff, maintaining high standards of customer service and implementing strategies to grow our community and commercial offerings.

Key Responsibilities:

Facility Management:

  • Lead the maintenance and upkeep of all sporting and recreational facilities, ensuring they are safe, clean and welcoming.
  • Lead the coordination of contractors and service providers for repairs, maintenance and upgrades.
  • Develop and implement health and safety policies to ensure compliance with legal standards and regulations.
  • Ensure the facility provides a fantastic experience for our customers, validated through regular feedback.

Operations and Logistics:

  • Plan and manage the daily operations schedule to maximize facility usage and optimize the customer experience.
  • Organise and supervise events, tournaments, and programmes, ensuring they run smoothly and efficiently.
  • Monitor and manage inventory of equipment and supplies, ensuring timely ordering and availability.

Staff Management: 

  • Lead, manage, train, and supervise a team of staff, including catering, facility, maintenance, administrative personnel and support staff.
  • Develop work schedules, processes and conduct regular performance reviews to ensure high standards of service.
  • Foster a positive and collaborative working environment, ensuring you lead from the front with our values.
  • Create and develop systems and processes which ensure efficient and effective management of the facility and functions.

Customer Service and Community Engagement:

  • Ensure high levels of customer satisfaction by providing excellent service and addressing any issues and complaints promptly.
  • Develop and maintain strong relationships with community groups, clubs, schools, local businesses to promote facility usage and partnerships.
  • Implement programmes and initiatives to increase community engagement and participation in health & wellbeing, sporting and recreational activities.
  • Build and develop strong relationships with the local authority and sporting governing bodies.

Financial Management:

  • Assist in preparing and managing budgets, controlling costs, and maximizing revenue opportunities.
  • Analyze financial performance and implement strategies to improve profitability and operational efficiency.
  • Manage memberships, fees, and payments, ensuring accurate and timely processing.

Marketing and Business Development:

  • Collaborate with the marketing and communications officer to develop and implement marketing strategies to attract new customers and retain existing ones.
  • Identify and pursue opportunities for commercial growth, including corporate partnerships, sponsorship, and new service offerings.
  • Conduct market research to stay informed about industry trends and competitor activities.

Person Specification

Key Skills and Experience Required:

  • Bachelor’s degree in sports management, business administration, or a related field (desirable)
  • Proven experience as an operations manager or similar role in a sports, hospitality or related industry.
  • Strong leadership and interpersonal skills, with the ability to manage and motivate a diverse team.
  • Excellent organizational and problem-solving abilities.
  • A passion, knowledge and understanding of Sports, Leisure and community facilities.
  • Knowledge of health and safety regulations and best practices in facility management.
  • Financial acumen and experience with budgeting and financial analysis.
  • Excellent communication skills – written and verbal.
  • Excellent IT skills, including the use of Microsoft Office applications.
  • Excellent internal & external stakeholder relations and customer service skills.
  • Excellent time management and prioritization skills.
  • Knowledge and understanding of working with volunteers.

Benefits:

  • Competitive salary and performance-based bonuses
  • Health and wellness benefits
  • Professional development opportunities
  • Flexible working arrangements

If you feel you demonstrate the necessary skills and attributes required to fulfil the criteria for the vacancy, we will welcome your application.

Should you wish to apply, please email your CV with a covering letter explaining why you are suitable for this role to peterbetts@thenewcroft.co.uk by 9am on Monday, 26th August 2024.

Successful applicants will be contacted via phone or email by Friday, 30th August 2024. Should you not receive any correspondence from us on this date, this will mean that unfortunately you have not been selected for interview. Please note interviews will take place week commencing Monday 2nd September 2024.

If you have any questions regarding the role, please email peterbetts@thenewcroft.co.uk or phone 07539 229114.

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Job Description

Ref: MAR01

Title: Marketing & Communications Officer (Inc. Social Media Content)

Salary: Competitive budget and package (email salary expectations with CV & Cover letter).

Hours: Part-Time (Flexible working required may include some evening & weekends)

Working Location: The New Croft, Chalkstone Way, Haverhill, CB9 0BW

Line Manager: Marketing & Communications Manager

Purpose of post: We are seeking a passionate and driven Marketing and Communications Officer who will support enhancing our content and engagement across our website and social media platforms. This post will also include developing and executing communication strategies to enhance our visibility, stakeholder engagement and public relations. The role requires a proactive and creative individual who can effectively communicate.

Key Responsibilities:

  • Support the Marketing and Communications Manager to develop and implement social media strategies and campaigns that align with our business goals.
  • Support with effective communication to key stakeholders and partners on our business operations and success stories.
  • Help to build highly innovative social media campaigns for all key projects.
  • Find new and exciting ways to engage with our clients and users’ audiences in the social space.
  • Support the operations of the website design and management.
  • Support in the design of adverts, banners, brochures, promotional leaflets and advertising templates.
  • Producing and editing video content to produce promotional material/product advertisement.
  • Support driving online traffic with web-related campaigns.
  • Develop, schedule and post content on our social media channels regularly (including Facebook, X, Instagram and LinkedIn).
  • Monitor and respond to community comments/engagement and queries promptly.
  • Support and oversee the updating of design and material on the business Canva platform.
  • Ensure consistent brand messaging across all marketing channels.

Person Specification

Key Skills and Experience Required:

  • A degree or equivalent and experience in engagement/communications and or public relations.
  • Experience in operating websites.
  • Experience in managing multiple social media accounts.
  • Experience in creating high-quality content for social media from graphics to video.
  • Ability to create content using platforms such as Canva.
  • Excellent organizational and problem-solving abilities.
  • A passion, knowledge and understanding of branding, marketing, communications and content creation.
  • Excellent communication skills – written and verbal.
  • Ability to work independently as well as a part of a team.
  • Excellent IT skills & presentation skills including the use of Microsoft Office applications.
  • Excellent internal & external stakeholder relations and customer service.
  • Excellent time management and prioritization skills.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Health and wellness benefits.
  • Professional development opportunities.
  • Flexible working arrangements.

If you feel you demonstrate the necessary skills and attributes required to fulfil the criteria for this vacancy, we will welcome your application.

Should you wish to apply, please email your CV with a covering letter explaining why you are suitable for this role to peterbetts@thenewcroft.co.uk by 9am on Monday, 26th August 2024.

Successful applicants will be contacted via phone or email by Friday, 30th August 2024. Should you not receive any correspondence from us on this date, this will mean that unfortunately you have not been selected for interview.

Please note interviews will take place week commencing Monday, 2nd September 2024.

If you have any questions regarding the role, please email peterbetts@thenewcroft.co.uk or phone 07539 229114.

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